Accredited Oracle RightNow Cloud Service 2016 Certified Implementation Specialist – JPN Exploration Course

Description

[Accredited Oracle RightNow Cloud Service 2016 Certified Implementation Specialist – JPN Exploration Course]This course is designed for candidates in Japan preparing for the Oracle RightNow Cloud Service 2016 Certified Implementation Specialist certification. It covers the implementation of Oracle RightNow Cloud Service, a solution for managing customer interactions across multiple channels. Participants will learn how to configure RightNow for case management, customer support, and knowledge management, improving the customer service experience and enhancing agent productivity in cloud environments.