[Accredited Genesys Design Thinking Explorer Exploration Course]This course introduces the principles of design thinking in the context of customer experience and service design. Participants will learn how to apply design thinking methodologies to improve customer service operations, identify customer pain points, and create innovative solutions. The course emphasizes empathy-driven design, rapid prototyping, and iterative testing, empowering participants to lead customer-centered design projects within Genesys platforms.
Genesys
Accredited Genesys Design Thinking Explorer Exploration Course
Original price was: €142.00.€110.00Current price is: €110.00.
Availability: 200 in stock



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