[Accredited Genesys Certified Professional (GCP) – Inbound Voice 8.5 Consultant Exploration Course]This course focuses on the Inbound Voice component of Genesys Cloud, preparing participants for certification as consultants in this area. Participants will learn how to configure inbound voice routing, manage IVR systems, optimize call center operations, and implement call flow strategies. The course covers advanced features in Genesys Cloud 8.5 and focuses on delivering optimal customer service solutions for voice-based interactions.
Genesys
Accredited Genesys Certified Professional (GCP) – Inbound Voice 8.5 Consultant Exploration Course
Original price was: ₹12,240.76.₹9,482.28Current price is: ₹9,482.28.
Availability: 200 in stock



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