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Accredited APMG Accredited Trainer - Service Desk Institute (SDI?) Service Desk Manager (SDM) Exploration Course

Accredited APMG Accredited Trainer – Service Desk Institute (SDI?) Service Desk Manager (SDM) Exploration Course

Original price was: €142.00.Current price is: €110.00.

Availability: 200 in stock

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EAN: ASIN12GH5524 SKU: TPSEN-WERT-01TREW5524 Category: Brand:

[Accredited APMG Accredited Trainer – Service Desk Institute (SDI?) Service Desk Manager (SDM) Exploration Course]This course prepares individuals to become accredited trainers for SDI? Service Desk Manager certification, focusing on managing IT service desks effectively. Participants will learn how to deliver SDM training, covering customer service, service level management, and performance measurement. Ideal for experienced service desk managers wishing to train others in service management practices.

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