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Accredited NCFE Level 2 Use Social Media to Deliver Customer Service J/506/2163/UNIT Exploration Course

Accredited NCFE Level 2 Use Social Media to Deliver Customer Service J/506/2163/UNIT Exploration Course

Original price was: €142.00.Current price is: €110.00.

Availability: 200 in stock

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[Accredited NCFE Level 2 Use Social Media to Deliver Customer Service J/506/2163/UNIT Exploration Course]This course focuses on using social media platforms to deliver effective customer service. Topics include managing customer inquiries via social media, using platforms like Facebook, Twitter, and Instagram for customer engagement, and responding to complaints or queries in a timely manner. Learners will explore how to build an online presence, manage brand reputation, and provide support to customers through social media channels.

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