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Accredited NCFE Level 2 Understanding Customer Service in the Retail Sector M/502/5821/UNIT Exploration Course

Accredited NCFE Level 2 Understanding Customer Service in the Retail Sector M/502/5821/UNIT Exploration Course

Original price was: €142.00.Current price is: €110.00.

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[Accredited NCFE Level 2 Understanding Customer Service in the Retail Sector M/502/5821/UNIT Exploration Course]This course focuses on understanding the principles of customer service within the retail sector. Topics include customer expectations, communication techniques, and how to manage customer complaints effectively. Learners will explore how to deliver excellent service in retail environments, build rapport with customers, and handle difficult situations. The course also covers the importance of product knowledge, store presentation, and sales techniques in enhancing the customer experience.

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