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Accredited NCFE Level 2 Resolve Customer Service Problems M/601/1511/UNIT Exploration Course

Accredited NCFE Level 2 Resolve Customer Service Problems M/601/1511/UNIT Exploration Course

Original price was: €142.00.Current price is: €110.00.

Availability: 200 in stock

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[Accredited NCFE Level 2 Resolve Customer Service Problems M/601/1511/UNIT Exploration Course]This course provides learners with the knowledge and skills required to effectively resolve customer service problems. It covers various conflict resolution techniques, including active listening, empathy, problem-solving, and how to manage customer expectations. Learners will explore how to handle complaints professionally, find solutions that satisfy the customer while maintaining company policies, and learn how to improve customer relations through effective communication and problem resolution.

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