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Accredited NCFE Level 2 Resolve Customer Service Problems A/506/2158/UNIT Exploration Course

Accredited NCFE Level 2 Resolve Customer Service Problems A/506/2158/UNIT Exploration Course

Original price was: €142.00.Current price is: €110.00.

Availability: 200 in stock

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EAN: N/A SKU: TPSEN-WERT-01TREW11764 Category: Brand:

[Accredited NCFE Level 2 Resolve Customer Service Problems A/506/2158/UNIT Exploration Course]This course teaches learners how to resolve customer service problems effectively. Topics include handling complaints, turning negative experiences into positive outcomes, and using communication skills to manage conflict. Learners will explore techniques for calming upset customers, understanding their needs, and providing practical solutions. The course emphasizes customer retention through problem-solving and providing high-quality service, even during challenging situations.

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