[Accredited NCFE Level 2 Principles of Legal, Regulatory and Ethical Requirements of A Contact Centre F/503/0411/UNIT Exploration Course]This course covers the legal, regulatory, and ethical requirements of working in a contact centre. Topics include understanding consumer rights, data protection laws, and ethical responsibilities in customer interactions. Learners will explore the legal frameworks governing contact centre operations, including confidentiality, fair treatment, and customer protection, ensuring that all procedures comply with regulations and uphold ethical standards.
NCFE Qualifications
Accredited NCFE Level 2 Principles of Legal, Regulatory and Ethical Requirements of A Contact Centre F/503/0411/UNIT Exploration Course
Original price was: €142.00.€110.00Current price is: €110.00.
Availability: 200 in stock



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