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Accredited NCFE Level 2 Make Telephone Calls to Customers K/506/2155/UNIT Exploration Course

Accredited NCFE Level 2 Make Telephone Calls to Customers K/506/2155/UNIT Exploration Course

Original price was: €142.00.Current price is: €110.00.

Availability: 200 in stock

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EAN: N/A SKU: TPSEN-WERT-01TREW11741 Category: Brand:

[Accredited NCFE Level 2 Make Telephone Calls to Customers K/506/2155/UNIT Exploration Course]This course focuses on the skills needed to make professional and effective telephone calls to customers. Topics include how to introduce yourself, ask relevant questions, listen to customer concerns, and provide clear information. Learners will explore how to handle difficult calls, manage expectations, and provide a high level of customer service over the phone.

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