[Accredited NCFE Level 1 Communication in Customer Service Y/506/2085/UNIT Exploration Course]This course is designed for individuals entering customer service roles. Learners will explore the importance of effective communication in customer service, focusing on skills such as active listening, clear verbal communication, and understanding customer needs. Topics include responding to customer inquiries, providing information, and managing customer expectations to deliver excellent service. The course also highlights the importance of maintaining a professional tone and resolving conflicts in customer interactions.
NCFE Qualifications
Accredited NCFE Level 1 Communication in Customer Service Y/506/2085/UNIT Exploration Course
Original price was: ₹12,240.76.₹9,482.28Current price is: ₹9,482.28.
Availability: 200 in stock



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