[Accredited Genesys Certified Professional (GCP) – Workforce Management 8.5 Consultant Exploration Course]This course focuses on managing workforce management systems using Genesys Workforce Management 8.5. Learners will explore how to optimize scheduling, forecasting, and performance monitoring to improve the efficiency of contact center operations. The course prepares learners to implement and optimize workforce management systems, ensuring optimal resource utilization and service level adherence in dynamic environments.
Genesys
Accredited Genesys Certified Professional (GCP) – Workforce Management 8.5 Consultant Exploration Course
Original price was: €142.00.€110.00Current price is: €110.00.
Availability: 200 in stock



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