[Accredited NCFE Level 2 Deal with Incoming Telephone Calls From Customers H/506/2154/UNIT Exploration Course]This course focuses on skills for handling incoming customer telephone calls. Learners will explore effective communication techniques, including active listening, tone of voice, and how to provide clear, concise information. The course also covers handling customer inquiries, troubleshooting, and managing customer expectations to ensure a positive telephone-based customer service experience.
NCFE Qualifications
Accredited NCFE Level 2 Deal with Incoming Telephone Calls From Customers H/506/2154/UNIT Exploration Course
Original price was: €142.00.€110.00Current price is: €110.00.
Availability: 200 in stock



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